FAQs
Q: Where do you Ship?
A: We have Production Partners in the US, UK, and EU who will print and ship your order.
Q: Is Shipping Free?
A: Shipping is free for all orders £50 and over. A small shipping fee will be charged at the checkout for all orders below £50. Hermes parcel delivery is our current preferred courier. Please visit our Shipping Page to view our Full Shipping Info.
Q: Do you have an email address I can contact you on?
A: Please send any emails to hello@picatoon.com. Alternatively, you can use our Contact Us Page.
Q: What is the Refund Policy?
A: We have a 30-day return policy on all products except for Personalised products, which means you have 30 days after receiving your item to request a return. Please visit our Refund Policy page to view our full Refund Policy.
A: We have Production Partners in the US, UK, and EU who will print and ship your order.
Q: Is Shipping Free?
A: Shipping is free for all orders £50 and over. A small shipping fee will be charged at the checkout for all orders below £50. Hermes parcel delivery is our current preferred courier. Please visit our Shipping Page to view our Full Shipping Info.
Q: Do you have an email address I can contact you on?
A: Please send any emails to hello@picatoon.com. Alternatively, you can use our Contact Us Page.
Q: What is the Refund Policy?
A: We have a 30-day return policy on all products except for Personalised products, which means you have 30 days after receiving your item to request a return. Please visit our Refund Policy page to view our full Refund Policy.